Mega Office Supplies tries its best to keep it simple, and we have tried to do so with freight*:
Gold Coast & Tweed
All Major Cities
|Orders under $77 inc GST||$15||$15||$15|
|Orders over $77 inc GST||FREE||FREE||FREE|
|Approx. Lead Times||1-2 Work Days||2-7 Work Days (~+2-3 WA/SA)||5-12 Work Days|
*Table rates are indicative only for most popular order size and situations. Price includes GST.
If you prefer to get your item sent to you the quickest way possible, we are able to prioritise it in the queue and organise the quickest shipping possible. There is a minimum charge of $33 inc GST for this option. Larger items will go via TNT overnight express and will require a quote.
Bigger, bulkier, sensitive or weighty items, or some deliveries to outer/regional/rural areas, may be subject to additional delivery charges, due to their nature and the extra handling required in transporting them. All furniture is delivered flat. Assembly can be organised if required at an additional cost. If any of these apply, our Customer Service Team will be in contact upon placement of order.
We prefer to deliver to static address as opposed to PO Boxes or parcel lockers.
Any special or urgent requests with orders, please contact us first so we can make it happen.
Authority to Leave
You will have the opportunity to select ‘Authority to Leave (ATL)’ at your final stages in checkout. This means our carrier will leave your order as per your instructions. If selecting this option at checkout, Mega Office Supplies will not be held responsible for lost or damaged orders. Please note, that some carriers require a signatory for certain orders.
Fulfilment of Order
We ship from a number of warehouses around Australia to virtually any address in the world (note, we do have some international restrictions in place). If you have ordered multiple items, some items may be out of stock in one warehouse, and, therefore, may ship form another site. In this case, please allow adequate time for delivery of the product.
Delivery Time Frames
Delivery of items can vary due to location and manufacturers stock holdings. Our warehouse holds a large amount of stock, however Mega Office Supplies gives you access to tens of thousands of products. Under normal situations where the product is in stock, orders placed by midday (AEST) are processed the same business day. Orders placed on weekends or public holidays will be processed on the next business day. Delivery time frames can change due to circumstances out of our control and we will do our best to keep you up to date information regarding your order.If you have any questions about your order, please contact us at firstname.lastname@example.org.
All orders are confirmed by up to two real people to ensure they are not fraudulent. If required to prevent fraudulent orders, we may call and/or email the person ordering or the owner of the credit card, take steps to verify phone numbers, billing addresses and shipping addresses, disallow authority to leave, request copies of documents or permit payment by direct deposit only. Any information collected about any order that is proven to be fraudulent will be forwarded to the relevant parties.