Mega Office Supplies ships supplies nationally and we strives to keep shipping easy and simple. Please see below for our freight charges*:
Gold Coast & Tweed
|Remote and Regional|
|Orders under $77 inc GST||$16.50||$16.50||$27.50|
|Orders over $77 inc GST||FREE||FREE||$27.50|
|Approx. Lead Times||1-2 Working Days||2-7 Working Days (~+2-3 WA/SA)||6-15 Working Days|
*Table rates are indicative only for most popular order size and situations (for example, courier or post satchels). Large orders and regional/international destinations will incur additional fees. All Prices include GST.
*Currently, we are unable to accept booking time for deliveries. Delivery times are currently limited to business hours, Monday to Friday.
*Goods that are not collected with 21 days from invoice from shipping providers or third party drop off will not accepted for refunds or further claims.
If item/s are in stock and you need it fast, we are able to offer an express freight service. There is a minimum charge of $39.95 inc GST for this option. If you are express ordering larger, heavier or bulky items? These will be subject to additional handling and freight.
Bigger, Bulkier and Furniture Orders
Overall, bigger, bulkier, sensitive or weighty items, or some deliveries to outer/regional/rural areas, may be subject to additional delivery charges, and may incur extended transit times. This is usually due to their nature and the extra handling required in transporting them.
All furniture is delivered flat. Assembly can be organised if required at an additional cost.
Additional Freight Charges and International Orders
If you have not contacted our office about potential additional charges prior to placing and/or paying for your order, our office will be in contact with you after this time and advise you of additional freight, handling, duty or shipping charges.
Fulfilment of Order
We use a number of third party providers to deliver our freight.
Predominately, most “usual” orders get sent via Fastway, Couriers Please, Startrack or Australia Post. Larger items or orders usually get sent via TNT. We also ship direct from our manufacturers and distribution centers around Australia
Our preference is to ship to static work or home addresses, however deliveries to PO Boxes and Parcel Lockers are possible.
Authority to Leave
As most couriers require you to sign for your delivery, Mega Office Supplies will give you the opportunity to select ‘Authority to Leave (ATL)’ at your final stages on the checkout page. This allows us to give authority to your courier to leave your order as per your instructions. Please take special note, when you select this option, Mega Office Supplies will not be held responsible for lost or damaged orders. Please note, that some carriers require a signatory for certain orders. If you are not home during business hours, or are delivering to a residential address, we recommend giving us Authority to Leave (ATL) to reduce any shipping delays.
Fulfilment of Order
To ensure you get your order in the quickest possible time, Mega Office Supplies may ship from a number of warehouses around Australia. If you have ordered multiple items, some items may be out of stock in one warehouse, and therefore, may ship form another site. In this case, please allow adequate time for delivery of the product.
Pick Up From Our Warehouse In Tweed Heads
Since our National Distribution Centre is a warehouse, we unfortunately do not allow public access for customers to browse this facility.
All orders are processed from our online web store and shipped to your nominated address.
No pickups are available unless arrange specifically with our customer service team.
Delivery Time Frames
Delivery of items can vary due to location and manufacturers stock holdings. Our warehouses around Australia hold a large amount of stock, however Mega Office Supplies gives you access to tens of thousands of products.
Under normal situations, where the product is in stock, orders placed by midday (AEST) are processed the same business day. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery time frames can change due to circumstances out of our control and we will do our best to keep you up to date information regarding your order. We will notify you via email and or text message when your order is dispatched from our DC, and again when the item has been delivered with POD. If you have any questions about your order, please contact us at .
As online fraud is now sadly commonplace in our connected age, all orders we receive via our online site www.megaofficesupplies.com.au are confirmed by up to two real people to ensure they are not fraudulent. If required, to prevent fraudulent orders, we may call and/or email the person ordering or the owner of the credit card, take steps to verify phone numbers, billing addresses and shipping addresses. We may also disallow authority to leave, request copies of documents or permit payment by direct deposit only. Any information collected about any order that is proven to be fraudulent will be forwarded to the regulating parties.
Confused with all this? Just give us a call and our customer service team will help you out - +61755243888.